Box Office
Tickets to Ordway performances can be purchased by phone at 651.224.4222, in person, or online.
BOX OFFICE AND PHONE HOURS. The Box Office is open Monday - Saturday, 11am - 3pm. Open on performance days through intermission during a Main Hall show, and on Sundays two hours prior to performance.
Phone lines are open Monday - Friday, 10am - 5pm, and Saturdays 11am - 3pm. Phone lines are closed Sundays.
STUDENT AND EDUCATOR RUSH TICKETS. Student rush tickets are available 10 minutes prior to curtain. Student rush is for high school students, college students and educators. School identification cards are required. Two tickets per valid ID. Cash only. An ATM machine is conveniently located in the Ordway Box Office lobby. Ordway Theater Season shows are $30 each (including all fees.) Shows in the Target® World Music and Dance Series are $18 each (including all fees.) Tickets subject to availability.
MISPLACED TICKETS. Lost tickets may be replaced free of charge by calling the Box Office at 651.224.4222. If you forget your tickets on the day of the show, we will replace your tickets free of charge at the Box Office. Please be prepared to show a photo I.D.
EXCHANGES. Tickets may be exchanged for another performance of the same titled show. Exchanges must be completed prior to the date of the originally scheduled performance, and an exchange fee of $2.50 per ticket will apply to all exchanges arranged via phone. There is no additional fee for exchanges arranged in person at the Box Office. This exchange policy does not apply to orders of group tickets.
Season subscribers may exchange tickets at no charge. However, service charges will apply if ticket exchanges are done within 48 hours of the performance.
GIFT CERTIFICATES Gift certificates are available in any amount. Ordway gift certificates make the perfect gift. Call the Box Office at 651.224.4222 for details. Gift certificates may also be purchased online. Gift certificates may not be redeemed online.
PATRONS WITH DISABILITIES. When ordering tickets, please notify the Box Office of any special accommodations you may need. Please inform the Box Office if you will be attending with an assistance animal so that the best accommodations can be provided for your companion. Ordway ushers will help you obtain large print and Braille programs as well as assisted listening devices. A schedule of ASL interpreted and audio described performances can be obtained by contacting the Box Office at 651-224-4222 or by checking our ASL/AD Shows page. A program insert describing the symbols that are used in interpretation is available in the Patron Services room, or ask an usher.
Concierge
One of the many benefits subscribers to our Theater Season receive is use of Ordway's Concierge service, the first in the nation for a performing arts center. Consider having special chocolates or a bouquet of flowers placed on the theater seat of that someone special. Do you want some hard-to-get dinner reservations? Looking for a unique dessert option for your post-theater experience? Call Ordway's Concierge forty-eight hours before the show, at 651.282.3114.