Individual Giving Manager
DEPARTMENT. Development
REPORTS TO. Director of Development
STATUS. Full-time, exempt
SUPERVISES. Development Assistant; Intern
SALARY. DOQ
POSTING DATE. February 2010.
Job Purpose
The Individual Giving Manager supports and collaborates with the Director of Development in order to plan and implement the annual giving program, special donor requests, donor events, and related donor programming and activities with primary responsibility for individual gifts under $1,500. This includes planning and implementing individual cultivation and solicitation plans, all donor communication activities including telefunding, direct mail, the Playmakers Program, events and special programming, and overall solicitation for the Annual Fund. This position supervises the Development Assistant who is responsible for administration of the database and certain other support tasks, and the Administrative Assistant (in coordination with the Executive Assistant) who is responsible for routine development tasks including donor mailings and filing.
The Individual Giving Manager also administers the delivery of contributor benefits and donor fulfillment programs and is responsible for in-depth personal knowledge of donors. The Individual Giving Manager is also responsible for expertise in and understanding of the Audience View database, BI report generation, donor ticketing, and the Access contributions program, Ability to process and analyze information from the database is vital.
Duties and Responsibilities
- Plan, implement, monitor, report on results, and analyze contributor campaigns, events, and programs for individual donors (20%).
- Engage in communication with donors; personally acknowledge gifts (20%).
- Create and implement new or improved prospect and donor campaigns yearly that are tied to Ordway programs and activities. Create systems for tracking and analyzing results (15%).
- Support Director of Development in all aspects of donor relationships and cultivation efforts (15%).
- Obtain database reports for all fundraising campaigns; ensure accuracy of donor records (10%).
- Support the system of individual donor benefit fulfillment through personal contact and organizational assistance (15%).
a) Assist major donors and board members with personal ticket requests, subscription renewals, and valet parking needs.
b) Respond to individual donor requests for special assistance and implement donor recognition plans.
c) Follow-up with individual donor special requests regarding Ordway and Board hosted events. Route requests to appropriate department and follow up to ensure that the VIP request was completed to the donor’s expectations.
d) Implement and track donor benefit fulfillment. - Back-up support for other development functions, and other duties as required or assigned (10%).
Qualifications
EDUCATION. BA degree preferred.
EXPERIENCE. 3-5 years of fundraising experience. Donor relationship building, planning, monitoring and analyzing campaigns or similar experience involving direct donor contact. Experience in contributions programs and not-for-profit office environment preferred.
SKILLS/KNOWLEDGE/ABILITY. Demonstrated ability to personally approach, listen and respond appropriately to individual donors. Ability to work independently. Strong analytical skills. strong organizational skills and ability to work to deadline. Strong writing skills, especially as it applies to direct mail and other donor communication.
Working knowledge of performing arts preferred. Familiarity with fundraising software and familiarity with Twin Cities philanthropy preferred. High level of database, Word and Xcel skills and aptitude.
EQUIPMENT OPERATED. IBM/PC, printer, telephone, copier, facsimile and other general office equipment.