Stage Door/Front Lobby Security Attendant

Department: House Operations

Reports to: Security and Housekeeping Manager

Hours: Stage Door: 12:00am – 8:00am, 8:00am – 4:00pm, 4:00pm – 12:00am
         Front Lobby: 10:45am – 8:00pm

Wage: $10.50 per hour, non-exempt

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Position Summary

The Stage Door Security Attendant monitors and supports all activities at the Stage Door entrance and ensures the security and safety of the facility and its occupants. Front Lobby Security Attendant will ensure the security of the front entrance, public lobby and non-public facility premises.

Duties and Responsibilities

  • Maintain positive image of the Ordway through contacts with clients and patrons and provide positive enforcement of the Ordway policies and procedures, while maintaining the highest level of customer service. (5%)*
  • Monitors all activities at the Stage Door entrance and is knowledgeable about current events taking place in the facility. (10%)*
  • Ensures security of non-public entrances and exterior premises of the facility through the use and operation of the Card Access System. (15%)*
  • Monitors loading dock parking, moves vehicles, secures vehicles keys. (10%)*
  • Performs detex rounds according to the shift. (5%)*
  • Possess a working knowledge of the fire alarm reset procedures. (5%)*
  • Serves as a member of the Emergency Management Team. (5%)*
  • Logs all deliveries, contacts the receiving parties, secures lost and found items according to procedure. (5%)*
  • Maintains a security log sheet of daily activities. (5%)*
  • Monitors the maintenance printout and contacts the engineer on duty if applicable. (5%)*
  • Possess knowledge of all full-time staff and their titles. (5%)
  • Received and transmits messages accurately. (5%)
  • Performs receptionist duties as necessary and responds to staff requests for special assistance. (15%)
  • Ensures event information is placed in the appropriate file folder day, week, month. Responsible for daily sign in/out sheet, daily schedule of events. (5%)
  • Performs other related duties and responsibilities as required or assigned.

*Indicates essential functions

Qualifications

Education
High school diploma or equivalent preferred. Must have valid MN driver license. Must pass security screening as mandated by the State of MN.

Skills, Knowledge, Ability
Strong communication skills; ability to work in a potentially high stress environment in a calm, professional manner; and ability to work independently. Ability to climb stairs. Experience in customer service or security work preferred. Arts background or interest a plus.

Equipment Operated
Ability to operate standard and automatic vehicles, detex clock, two-way radios, pager keyboard, telephone, and computer.

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