Coming to the Theater

Here is everything you need to know about planning your visit to the Ordway.

If you don't have tickets yet or need assistance with your order, learn more about buying tickets and other Ticket Office information >

Arriving in Saint Paul

Parking
OrdwayNearby parking is available for patrons attending any evening or weekend Ordway performance. Pre-paid parking passes are $15 per vehicle (plus a $3.00 service fee.) Call the Ticket Office at 651.224.4222, or stop by the Ticket Office to purchase the passes. Parking passes are subject to availability.
More parking information and directions >

Restaurant Guide
Dine in downtown Saint Paul! See our restaurant guide >

Additionally, the Ordway offers a variety of savory and delicious food options to enjoy when attending an event. We use local, Minnesota vendors for all of our products including Kowalski’s, Café Latte, Two Smart Cookies, Olympic Granola, Knudsen’s and Caribou. Food choices range from snacks such as caramels, coffee and cookies to meals featuring sandwich wraps, bruschetta and a fruit sampler. Stop by one of the Ordway’s café stands in our various lobbies, either prior to or after a performance and enjoy a delightful meal or snack.

Arriving at Ordway
When attending an event at the Ordway, please allow sufficient time for traffic, parking and pre-show events. For your convenience, the Ordway encourages you to also plan for stopping at the concessions, finding your assigned seat, reviewing program notes and any additional pre-show preparations.

Winter Weather
The weather outside might be frightful - but the Ordway's shows remain delightful! As long as the highways are open, we are too and the show is going on!

Inside the Theater

OrdwayThe lights will dim to signal the beginning of the show. Talking, coughing, humming, unwrapping cellophane-wrapped candies, rummaging, and any other disruptive behavior are distracting and disrespectful to the performers and the rest of the audience. We ask that you be considerate of those in the audience who may have allergies to perfumed fragrances. Please remain in your seats until the show has ended and the house lights have been turned on.

Latecomers
In the interest of all patrons and performers, latecomers, patrons who leave the auditorium during a performance and late returnees at intermission will be seated according to the wishes of the artists and at the discretion of the management.

Cameras, Recording Equipment, Mobile Phones, Pagers
Please have all mobile phones and pagers turned to the silent mode. Cameras and recording equipment are strictly prohibited in the theater. Please check these items with an usher.

Accessibility Services
For complete information on wheelchair seating and other services, please see our Accessibility Services page >

What to Wear
Some people enjoy dressing up for a night out at the Ordway and others feel more comfortable in a nice pair of jeans. Feel free to make your own clothing choices so that you can best enjoy the performance.

Smoking
The Ordway is entirely smoke free.

Children
Children over the age of six are welcome at most Ordway performances. Some performances are appropriate for younger children, while others are not recommended for children. Please call the Ticket Office at 651.224.4222 for age recommendations.

Pre-Order Desserts and Drinks
No waiting for a dessert or a drink at intermission! You may pre-order your drinks and desserts before the show and they’ll be ready for you at intermission without waiting in line! PRE-ORDER at all lobby bars prior to showtime.